Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information when you create an account or subscribe to a plan. We also collect usage data including recording metadata, feature usage, and device information.

2. How We Use Your Information

We use your information to provide and improve Recorly, process payments, send important updates, and provide customer support. We never sell your personal data to third parties.

3. Data Storage & Security

Your recordings and data are stored securely using industry-standard encryption. Cloud recordings are encrypted at rest and in transit. We use AWS infrastructure with SOC 2 compliance.

4. Third-Party Services

We use trusted third-party services for payment processing (Stripe), analytics (Plausible), and infrastructure (AWS). Each provider has their own privacy policy and data handling practices.

5. Your Rights

You can access, export, or delete your data at any time from your account settings. For GDPR requests or questions, contact us at [email protected].

6. Cookies

We use essential cookies for authentication and preferences. We do not use tracking cookies or third-party advertising cookies.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

8. Contact

For privacy-related questions, email us at [email protected].